Shipping & Delivery Policy

Samba World Percussion ships Australia-wide.

Shipping Charges

Shipping charges are calculated during the Shopify checkout process based on the size, weight and delivery destination of your order.

The applicable shipping cost will be displayed before payment is completed, allowing you to review the freight charge before confirming your purchase.

Shipping Methods

We use a range of trusted freight carriers to deliver your order safely and efficiently.

  • Smaller items are generally shipped via Australia Post. 
  • Larger items are generally shipped via StarTrack Express or another suitable freight carrier. 

The shipping method selected will depend on the size, weight and delivery destination of your order.

Delivery Addresses

For larger shipments, we recommend delivery to a business address or residential house, where possible, to help ensure the smoothest delivery experience.

Deliveries to units, apartments or locations with restricted access may require collection from the nearest StarTrack depot or alternative delivery arrangements, depending on the courier's operating procedures.

Delivery Times

Delivery times vary depending on your location, product availability and courier schedules.

Remote & Regional Deliveries

Additional freight charges may apply to remote or regional locations.

Where applicable, these charges will be calculated and displayed during checkout before payment is completed.

Delivery Delays

While every effort is made to dispatch orders promptly, Samba World Percussion is not responsible for delivery delays caused by freight carriers or circumstances beyond our reasonable control.

Contact Us

If you have any questions regarding shipping or delivery, please contact us.

Samba Import Export

Samba World Percussion® (Registered Trademark)

Email: info@sambaworldpercussion.com

Phone: (07) 5499 9823

Website: https://www.sambaworldpercussion.com